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Norwood Care Home Achieves ‘Good’ Rating in Recent Care Inspectorate Report

23 February 2024

Norwood Care Home has received glowing praise from the Care Inspectorate (CI) following its latest inspection, with the facility achieving a coveted ‘good’ rating across all categories. The news has been met with delight by the Norwood Care Home team, who are thrilled with the report’s findings.

One of the most significant highlights of the report is the confirmation that all requirements from previous complaints inspections have been met, resulting in a noticeable improvement in care standards. This achievement underscores the dedication and hard work of the staff at Norwood Care Home in ensuring the well-being of its residents.

Another key factor contributing to the positive rating is the presence of a stable staff team, which has facilitated continuity of care for residents. This stability has been instrumental in creating a nurturing and supportive environment within the care home.

The report also noted that Norwood Care Home has received exclusively positive feedback from residents and their relatives. This feedback is a testament to the high level of satisfaction among residents, indicating that they feel content and well-cared for within the facility.

Furthermore, the CI report highlighted that the health needs of residents are being met effectively, demonstrating the commitment of Norwood Care Home to providing comprehensive and holistic care.

A particularly commendable aspect of the report is the emphasis on residents being fully involved in planning their support. This person-centered approach ensures that residents have a voice in decisions affecting their care, promoting autonomy and dignity.

The report evaluated Norwood Care Home across five key requirements: people’s well-being, leadership, staff team, setting, and care and support planning. The care home earned a ‘good’ rating across the board.

In light of this achievement, Norwood Care Home expresses its gratitude to its dedicated staff members whose hard work and commitment have contributed to this success. The team looks forward to continuing to provide exceptional care and support to its residents in the future.

Read the full CI report here.