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New Visiting Pod Helps Roseacres Residents Reunite With Loved Ones

29 November 2020

roseacres covid visitor pod

The arrival of a COVID secure visiting pod at Roseacres has given Residents the chance to see their families and friends face to face again.


In late November, the new pod was built at the Home to allow visits to take place safely and in accordance with Government guidelines.


For Resident Alan and his daughter Karen, it was an emotional experience as they met in person for the first time in eight months.


Home Manager Howell Lasco said: “It was very moving to see Alan and Karen reunited.


“They’ve been in regular touch throughout the pandemic, but I know it meant the world to them to ‘see’ each other properly.


“Our team want to facilitate as many safe visits as we can each week. Thanks to our robust cleaning regime and COVID secure pod, we’ve been able to welcome families back.”


Roseacres have been using technology to facilitate meet ups prior to the visiting pod’s arrival. They were given an iPad to use for video calls by the local authority, who wanted to provide tech support to vulnerable members of the community.


Since getting the iPad, Howell and his team have been conducting regular relatives’ meetings via Zoom and scheduling dedicated family meetings.


Howell said: “It’s an anxious time for all of us, but by keeping good lines of communication open, we’ve been able to provide reassurance and comfort to relatives.


“It’s great they can now come to the visitor pod and see for themselves how well the Residents are doing.”